Welcome to Numri Design! By using our services, you agree to the following terms and conditions. Please read them carefully.
1. Handmade Products
All our products are handmade and made to order. As a result, please allow 5-8 business days for production before your order is shipped.
2. Delivery
Once your order is completed, it will be dispatched, and you can expect delivery within an additional 3-5 business days, depending on your location. We use various courier services to ensure your order reaches you safely.
3. Return Policy
Due to the nature of our handmade products, we do not accept returns for change of mind. If you receive a faulty item, please notify us within 7 days of delivery.
4. Return Costs
If a return is necessary due to a faulty item, the return shipping costs will be the responsibility of the customer.
5. Refunds
In the case of a refund for a faulty item, a deduction of AUD 50 will be applied to the total refund amount.
Privacy Policy for Numri Design
At Numri Design, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
We may collect personal information such as your name, email address, shipping address, and payment details when you place an order or subscribe to our newsletter. This information is necessary to process your orders and provide you with a better customer experience.
2. Use of Information
We use your information to:
- Process and fulfill your orders
- Communicate with you regarding your order status
- Provide customer support
- Send you promotional materials and updates (if you have opted in)
3. Data Protection
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. Your payment information is processed securely through trusted payment gateways.
4. Sharing of Information
We do not sell or share your personal information with third parties except when necessary to fulfill your order (e.g., with courier services) or as required by law.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. If you wish to exercise these rights, please contact us.
6. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
By using our website, you consent to the collection and use of your information as described in this Privacy Policy. If you have any questions or concerns, please contact us at [your contact information]. Thank you for choosing Numri Design!
By placing an order with Numri Design, you acknowledge and agree to these terms and conditions. If you have any questions or concerns, please feel free to contact us. Thank you for supporting our handmade crafts!